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Travel, hospitality & transport

A multilingual assistant for travel, hospitality and transport.

Your customers and visitors ask questions at any hour, in several languages. The assistant answers with your information and collects booking requests.

Dar Zitoun Riad · assistant

Good evening, do you have a table for 4 on Saturday night?

Good evening! We serve on Saturdays from 7pm to 10:30pm. What time would you like to come, and in whose name?

8:30pm, in the name of Reda, 0662 000 000.

Noted: Saturday at 8:30pm, 4 people, in the name of Reda. See you Saturday!

Example conversation (illustrative)

What makes welcoming travellers harder

Several languages, at any hour

Arabic, French, English: questions arrive at different times and from different time zones.

Repetitive questions before booking

Hours, access, prices, cancellation, parking, facilities: the answer is known, but it has to be sent again every time.

Requests on several channels

Website, WhatsApp, calls: everything has to be brought together so nothing is missed.

Teams busy on the ground

In the dining room, at reception or on the road, nobody can answer messages all day.

What the assistant does

  • Answers about your services, hours, prices, cancellation terms and access, from your documents.
  • Speaks Arabic, Darija, French and English, and replies in the customer’s language.
  • Takes booking requests (restaurant, spa, excursion, appointment) with date, time, name and phone, respecting your hours and capacity.
  • Alerts you for every request; you find them in your client area.
  • Collects quote requests (transfers, groups, events) so you can call back.

What it does not do

  • It does not manage a stock of rooms or seats in real time: hotel or transport bookings are requests your team confirms, unless a custom integration is built.
  • It does not track a vehicle or a flight live.
  • It takes no payments.
  • Prices and availability come from your documents: update them with the seasons.

Frequently asked questions

Can it handle room bookings?

It collects the request (dates, name, phone, notes) and passes it on to you. Real-time room availability needs a connection to your system, possible on request.

Which languages does it speak?

Arabic, Darija, French and English: it answers in the customer’s language.

How do I handle the high season?

You can update your documents, hours and capacity at any time from your client area.

Does it work on WhatsApp?

Yes, as well as on your website and on Telegram. WhatsApp messages are billed by Meta.