An AI customer service agent trained on your own information.

It answers the way your team would: with your hours, your prices and your procedures. And when a person is needed, it hands over to you.

Training centre · assistant

How long is the accounting course?

According to our brochure: 3 months, two evenings a week. Would you like a call back about prices and the dates of the next session?

Yes, Omar, 0662 000 000.

Thank you Omar, your request is saved: the team will call you back.

Example conversation (illustrative)

What takes time in customer service

Brochures, PDFs, price lists, terms: the information exists, but nobody has time to look it up for every message.

The customer wants an answer now, not tomorrow morning.

Not every contact is equal: you need to know who wants what before calling back.

A complaint, a special situation: automation has to stop at the right moment.

It reads your documents (PDF, Word, text, CSV, Excel) and answers from the relevant passages, without making things up.
It follows your FAQs and the rules you give it: tone, topics to avoid, contact details to share.
It collects name, phone and need from prospects, which you find in your client area (CSV export).
It lists the questions it could not answer, so you can complete your information.
Each business has its own separate space, with a retention period for conversations.

It only answers from what you give it: up-to-date documents give better answers.
It does not access your internal tools (CRM, ERP, customer accounts): an integration is possible on request.
It does not replace your team: it handles repetitive questions and passes the rest to you.
It can make mistakes: review the first conversations in your client area and correct your FAQs.

How long does it take to set up?

A simple assistant can be online within a few days once we have your information. Documents, WhatsApp and other tools take a little longer.

Which channels does it work on?

On your website (one line of code to paste), on Telegram and on WhatsApp Business.

Can I see what customers write?

Yes. Conversations are visible in your client area, with filters by period, then deleted automatically after the retention period of your plan.

Does the assistant replace my team?

No. It handles repetitive questions and collects requests so your team can focus on the conversations that need a person.

Tell us how you answer your customers today. We set up the assistant with your information for a free trial.